At Car Log, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our application.
1. Information We Collect
We collect information that you voluntarily provide to us when you register on the application, express an interest in obtaining information about us or our products, or otherwise contact us.
- Personal Information: We collect your email address for account creation, authentication via One-Time Password (OTP), and essential communication. We do not use passwords.
- Vehicle Data: We collect details about your vehicles, including make, model, year, VIN, license plate, and engine specifications.
- Usage Logs: Information you input regarding fuel fill-ups, service history, odometer readings, and maintenance costs.
- Automatically Collected Data: We may automatically collect certain information when you visit, use, or navigate the application, such as your IP address, browser type, and operating system, to ensure the app functions correctly and securely.
2. How We Use Your Information
We use personal information collected via our application for a variety of business purposes described below:
- To facilitate account creation and the login process (via secure OTP).
- To provide you with the core functionality of the app: calculating fuel economy, tracking service intervals, and charting your vehicle's metrics.
- To generate anonymous, aggregated community benchmarks. Your individual vehicle data is stripped of identifying information (such as your email or VIN) when calculating community averages for specific engine types.
- To facilitate part quote requests to integrated suppliers at your explicit request.
- To respond to your inquiries and offer customer support.
3. Protection of Personal Information Act (POPIA) Compliance
We are fully committed to complying with the Protection of Personal Information Act (POPIA). Your data belongs to you. We implement a variety of security measures to maintain the safety of your personal information. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except to provide the services you explicitly request (like part quotes).
4. Data Retention and Deletion
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy. You have the right to request the deletion of your account and all associated vehicle data at any time. This can be done directly from your account settings with a single click, which will permanently purge your personal identifiers and specific vehicle logs from our active databases.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to access or store information. These are primarily used to maintain your session after logging in via OTP and to remember your basic application preferences. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of the application.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
7. Contact Us
If you have questions or comments about this policy, you may email us at:
help@carlog.co.za